Integrating banking and payment systems is crucial for microfinance institutions (MFIs), non-banking financial companies (NBFCs), co-operative societies, and self-help groups (SHGs) to streamline operations and enhance customer experience. One effective solution is the implementation of e-NACH (Electronic National Automated Clearing House), which automates recurring transactions such as loan repayments and savings contributions
e-NACH, developed by the National Payments Corporation of India (NPCI), enables businesses to collect recurring payments from customers' bank accounts without manual intervention. This system simplifies the payment process, reduces errors, and ensures timely collections, thereby improving operational efficiency and customer satisfaction. Wikipedia Juspay
By adopting e-NACH, financial institutions can offer customers a seamless and secure payment experience, minimize administrative burdens, and ensure compliance with regulatory standards. This integration not only enhances the reliability of financial transactions but also supports the scalability of services to meet growing customer demands.